The SAP Commerce Cloud Q3 2024 release brings a suite of enhancements and new functionalities that support businesses in delivering a robust and flexible e-commerce experience. This release focuses on resilience, data security, productivity, and advanced AI capabilities—all aimed at optimising both the technical and operational sides of online commerce. Here, we’ll break down the major updates in the Q3 release and highlight how they can bring tangible value to organisations.
Key Highlights from SAP Commerce Cloud Q3 2024 Release
1. Enhanced Resiliency with Zone Redundancy
Overview: SAP has introduced Zone Redundancy as part of its commitment to ensuring high availability and reliability for SAP Commerce Cloud. Leveraging multiple availability zones within Microsoft Azure, this feature minimises downtime and improves data centre resiliency.
What It Means: Zone redundancy distributes critical components such as databases and load balancers across multiple zones within each region, enhancing continuity during disruptions.
Benefits:
- Increased Data Security: Reduces potential data loss.
- Improved System Reliability: Minimises operational disruptions and enhances performance stability.
2. Self-Service Premium Disaster Recovery
Overview: Premium Disaster Recovery is now available as a self-service feature, allowing businesses to activate advanced recovery options directly through consumption credits. This minimises the time to restore operations after a disaster, maintaining revenue flow during critical business periods.
What It Means: This feature offers accelerated recovery capabilities that businesses can trigger in real-time, ensuring a swift return to operations.
Benefits:
- Flexible Activation: Disaster recovery activation is now managed through a self-service portal.
- Revenue Continuity: Enhanced disaster recovery reduces downtime during high-stakes sales events.
3. Backoffice Deep Linking for Enhanced Navigation and Collaboration
Overview: SAP has improved the navigation within Backoffice by introducing Deep Linking, which allows users to create direct links to specific pages and items within the Backoffice environment.
What It Means: Teams can now bookmark essential pages and share links with others, streamlining workflows and reducing the time spent searching for specific information.
Benefits:
- Improved Collaboration: Facilitates easy sharing of links among team members.
- Enhanced Efficiency: Users can navigate directly to frequently used items, improving productivity.
4. Composable Storefront Enhancements: Security and Customer Service
Overview: The Composable Storefront has seen several updates, focusing on enhancing customer service and boosting security. New additions include CAPTCHA support to prevent bot access and an improved customer 360-degree view for faster service.
What It Means: Service agents can now filter by site and view detailed customer histories quickly, while CAPTCHA integration adds an extra layer of security during the checkout process.
Benefits:
- Efficient Service: Agents can access customer details more quickly, resolving issues faster.
- Increased Site Security: CAPTCHA reduces bot traffic and mitigates potential security threats.
5. SAP Order Management Services
Overview: Enhancements to the Order Management Services aim to improve order fulfilment and streamline workflows by adding features such as direct integration with Commerce Cloud for order routing, and comprehensive workflow loops for managing large orders.
What It Means: This allows for more consistent data management and reduces manual workflows by enabling re-sourcing and tracking of orders within the same system.
Benefits:
- Data Consistency: Avoids duplication of business logic.
- Efficiency in Delivery: Improved re-sourcing options optimise delivery times and minimise errors.
6. AI-Powered Image Generation and Background Enhancement
Overview: SAP Commerce Cloud now integrates AI-based tools for automatic product image creation and background enhancements. This feature allows businesses to generate images from text descriptions and refine product visuals for brand consistency.
What It Means: By automating image creation, businesses can cut down on time and resources needed for visual content production.
Benefits:
- Brand Consistency: Ensures a cohesive visual style across product images.
- Faster Time-to-Market: Reduces production time, enabling businesses to launch products quickly.
7. Advanced Partner Integration: Channel Engine
Overview: SAP has expanded its Channel Engine integration, enabling businesses to connect with over 950 sales channels worldwide. This update supports brands in reaching new markets and streamlining order processing.
What It Means: This integration provides a centralised system for managing sales channels, offering data-driven insights to help optimise conversion rates.
Benefits:
- Expanded Market Reach: Access to multiple e-commerce platforms.
- Operational Efficiency: Reduces the complexity of managing multi-channel operations.
Upcoming Framework and Compliance Updates
SAP Commerce Cloud has announced several critical framework updates aimed at long-term business continuity. Here are some major planned updates:
- Java Runtime Update: SAP plans to shift to Java JDK 21 in September 2025, with extended support for JDK 17 until then. This update will maintain compatibility with essential security and performance improvements.
- OAuth Framework Replacement: SAP is replacing the existing OAuth solution with the Spring Authorization Server. Expected to be available by July 2025, this will provide enhanced security for user authentication and bring compatibility with Spring 6.
- Deprecation of Legacy Cockpit Extensions: Several cockpit-related extensions, such as admincockpit and productcockpit, will be deprecated to promote modern headless commerce architecture
The Q3 2024 release for SAP Commerce Cloud prioritises resilience, security, efficiency, and customer satisfaction. These updates not only improve operational capabilities but also help businesses respond to new market trends and customer needs more effectively. From composable storefront enhancements to AI-driven product management, SAP Commerce Cloud’s latest features enable organisations to deliver seamless, high-quality digital experiences.
SAP Commerce Cloud Q3 2024 brings powerful tools for businesses committed to staying at the forefront of digital commerce. Embracing these updates will allow companies to streamline operations, safeguard data, and enhance user experience—all while staying agile and ready for future challenges.
How Langia’s Expertise in SAP Commerce Accelerates Digital Success
With SAP Commerce Cloud at the heart of your digital commerce strategy, partnering with Langia provides the expert guidance and technical precision needed to maximise the platform’s full potential. As specialists in SAP Commerce, Langia is committed to helping businesses streamline complex implementations, optimise customer experiences, and stay ahead in the fast-evolving e-commerce landscape.
- Strategic Implementation and Customisation
Langia’s approach to SAP Commerce focuses on aligning the platform’s capabilities with each client’s unique goals. Their team tailors implementation strategies, ensures a seamless integration with existing systems, and configures features that elevate the customer journey. This results in a fully optimised SAP Commerce experience that’s built for agility and scale.
- Strengthening Security and Compliance
Navigating security requirements and compliance updates is critical for any commerce business. Langia’s expertise helps businesses stay secure and compliant with a proactive approach to risk management and regular system audits. Their services are designed to safeguard data, protect customer information, and keep the platform aligned with industry regulations.
- Enhancing Customer Experience with Advanced Storefront Solutions
Langia prioritises the user experience, enabling clients to leverage SAP Commerce Cloud’s robust storefront capabilities to deliver exceptional, secure, and engaging customer journeys. Their team specialises in optimising the frontend and backend features that enhance user satisfaction, ultimately driving higher conversions and fostering loyalty.
- Ongoing Optimisation and Support
Beyond implementation, Langia offers continuous monitoring, updates, and troubleshooting, ensuring that your SAP Commerce Cloud environment operates smoothly at all times. By providing proactive support and hands-on training, Langia empowers your team to confidently manage the platform and adapt to new functionalities and market demands.
Why Choose Langia for SAP Commerce Excellence?
With Langia’s in-depth knowledge and customer-focused approach, your business gains a trusted partner dedicated to achieving digital success. From implementation through optimisation, Langia ensures that SAP Commerce Cloud becomes a powerful, strategic asset tailored to propel your growth and resilience in today’s competitive digital commerce space. Ready to transform your digital commerce journey? Contact us today to discover how Langia can tailor SAP Commerce Cloud to elevate your business.
