Smarter Pricing with AI Agents: A Competitive Edge for B2B and B2C
Navigating the New Complexity of Pricing
How SAP CX Keeps Your Business Running Smoothly During Summer Vacations
Summer Doesn’t Mean Business Slows Down
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Unlocking the Power of SAP BTP for SAP Customer Experience: Extensibility Strategies for the Future
SAP Business Technology Platform (SAP BTP) is evolving from a powerful integration and development...
From Fragmentation to Integration – Why 'Suite First, AI First' is the Future of Customer Experience
In today's rapidly evolving digital landscape, the complexity and fragmentation of marketing...
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SAP Commerce Cloud Q1 2025: Transforming Digital Commerce
The Q1 2025 release of SAP Commerce Cloud sets a significant milestone, merging customer-centric...
How to Maximise ROI on Your SAP CX Investment
Investing in SAP Customer Experience (SAP CX) solutions is a strategic move to enhance customer...
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Navigating the SAP Customer Experience Ecosystem: A Comprehensive Guide
Businesses that prioritise exceptional customer experiences are the ones that thrive in a...
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Unlocking Business Growth: The Economic Benefits of AI-Powered SAP CX Solutions
Businesses today face the ongoing challenge of delivering seamless customer experiences while...
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E-Commerce Trends 2025: What’s Shaping the Future of Online Retail?
The e-commerce world never sleeps. Now that we’re in 2025, the industry continues to evolve at...
CX Trends 2025: 5 Key Innovations Shaping the Future of Customer Experience
In 2025, customer experience (CX) is no longer just about delivering good service – it’s about...