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Top IT Solutions to Help Businesses Navigate a Tough Economy

Businesses are currently facing the daunting challenges of record inflation, recession fears, and global conflict. To weather the storm, companies are re-evaluating their strategies and adjusting the way they operate. Many are turning to IT solutions and services to gain agility, boost efficiency, and remain competitive. Here are some top ways IT can help businesses navigate a tough economy.

1. E-commerce

Businesses can effectively manage orders and digital as well as brick-and-mortar stores by leveraging e-commerce solutions. This technology helps consolidate order management and provides the convenience of directing orders to the nearest store for fast shipping. Additionally, automated updates of stock allow businesses to manage their inventory efficiently, which ultimately leads to higher customer satisfaction.

2. Omnichannel Commerce

Businesses should establish an omnichannel presence across various sales channels, including virtual and physical stores, online marketplaces, social media, and other internet-operated channels. This not only streamlines your processes but also allows for customer engagement across multiple sales channels, enabling you to manage their operations efficiently.

3. Chatbots

Chatbots utilize machine learning to mimic human interaction and provide solutions to written or verbal inquiries. By offering 24/7 customer assistance, chatbots enhance the user experience and ensure that your clients' purchase journeys stay on track.

4. Virtual try-on

Virtual try-on, enabled by Augmented Reality (AR) technology, allows consumers to visualize how different apparel would look on them. AR technology enables customers to preview placement and use interactive user manuals, therefore bridging the gap between shopping at a physical location and shopping online. This innovative technology not only simplifies the decision-making process for consumers but also enhances the overall user experience.

Langia offers highly specialized SAP Commerce experts who can help you to remain agile to respond effectively to evolving consumer habits and enhance the omnichannel customer experience to stay competitive. To help we bring a pool of leading SAP Commerce experts, who have experience from major international end customers and projects. Langia is also the mother company of Langia Funds AB and Langia Venture AB, which invest in cutting-edge Augmented Reality (AR) technologies. Contact us for more information!

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